+1 Nolan!
Jim: You ARE logged in to post here - there must be a different problem!
Nevertheless:
Only direct conversation with WGT might help you with membership problems. Try "Contact WGT" in the bottom line. If unsuccessful, write on a mod's wall.
Be aware not to breake one of their most protected laws against "double membership".
Don't open a second one, DON'T PLAY OR SPEND on a second one!