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Re: WGT App Issues and Error Message

• OODalton 1 Posts

  Sun, Mar 14 2021 11:56 AM

  I've been a member for about a week now, and have been just recently experiencing issues with the mobile app for WGT Golf completely frozen on my phone, can't click on anything whatsoever AND when I log on on my desktop computer and tried to clear up what might be causing any issue on my mobile app, when I go to pro shop or tournament options it's saying: 

  You can participate in tournaments once your "Welcome to WGT" introduction is complete.

  The app was working fine for a week and any introduction and setup was already done, not sure as to why I'm getting this message, and certainly not sure and frustrating that the mobile app is frozen with no way to click on anything at all. 

  Any help is appreciated!!

• 362 Posts

  Mon, Mar 15 2021 3:29 AM

  Try and un-installing app and download again. Maybe i phone is somehow blocking the site? Call Apple they should be able to help & Probably a lot quicker than WGT. ;-)

• bossbird 2,223 Posts

  Mon, Mar 15 2021 3:54 AM

  Have you tried deleting app , turning off device , then reloading app ? I have been playing on iPad for years and still this is my best way of clearing niggles and problems .