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Re: Putter Pal BUG!!!!

• LindenVA 41 Posts

  Sun, Aug 29 2021 4:44 AM

  I have been posting about this issue for several months now to no avail.  I am a WGT Premier Member, which means I should at least get some kind of response from the WGT support team on my issue.

  Putter Pal doesn't show up AT ALL for me anymore, even when I've gone and purchased 1,000 puts from the the PRO Shop.

  Someone tell me what is going on!!!!!!!!!

  Do I need to COMPLETELY uninstall and delete all directories on by HD and then do a re-install?????

  Come on Support Team help me out here.

• TopShelf2010 10,927 Posts

  Mon, Aug 30 2021 12:00 PM

  LindenVA:

  Someone tell me what is going on!!!!!!!!!

  Possible fix...

  1). Goto Game Settings

  2). Turn OFF both Shot and Putter Pals

  3). Save/Close Game settings

  4). Go back to Game Settings

  5). Turn ON both Shot and Putter Pals

  6). Save/Close Game seetings

   

  This process has worked for many players that have had this issue

   

  Good luck

   

  Don

• alosso 21,070 Posts

  Mon, Aug 30 2021 9:14 PM

  Joining a CC of (at least) level 4 should give you both Pals for free!

  LindenVA:

  I am a WGT Premier Member, which means I should at least get some kind of response from the WGT support team on my issue.

  [...]

  Come on Support Team help me out here.

  Premier Membership does not include prime support (read the description!), but even "escalated support" as promised for free(!) to Nation members may not help much (politely said).

  Also, support for individual problems is strictly individual - this is 99.99% a user forum!

  Kindly use "Contact WGT" below.