My friend 
OTTER57LANCE who is a very honest legit guy we've been friends for years and we play (or PLAYED) very often ...The man has no clue why his account has been disabled? He has NEVER cheated or intentionally multi accounted. I believe he had an account years ago when he started WGT where his name was "misspelled" So he NEVER used it ...It's still a HACK player with NO PLAY history ... (How many people have "Multi accounts in a situation like that I mean come on!!)This is the only thing he can think of? He's never broken any rules?
We all know what "CHEATING" with multi accounts means A player "USES" a second or third account to "sandbag" and win credits! Now THAT is reason to disable a persons account!! ....Countless players have opened more than one account when they started their WGT career out of ignorance BUT only used their 1 one official account. I mean I've seen the SAME person have 4 or 5 hack accounts and 1 legit legend account.... Same name with 1 number or letter difference.
Now he does have a roommate totally different guy (Brian who I also know) Otter even introduced him to WGT and he plays now and odds are living in the same single dwelling they are both using the same wifi and IP address? His name is Brian WGT Name (******) and I have played with BOTH in the same game on Skype at the same time and I can tell you for sure its 2 DIFFERENT people?
Despite MANY MANY emails to customer support from Otter, Brian (His roommate) and even myself explaining the situation nothing has changed and moreover his emails have gone ignored!!
His account remains disabled and closed Needless to say Otter is very distraught ....He comes on Skype every night to report the "Non change" in his situation and still hangs around talking with all of us unable to play!! SMH
Terrible treatment to my good Friend Otter a "True American" Former Motorcycle Racing Legend .Till a near death motorcycle accident (He should have been dead! To many broken bones and surgeries to count) Ended his career ..
Ottis Lance - As well as his racing exploits, he held, for many years, the Guinness World Record for the longest wheelie on a road bike and the annals of American racing are filled with not only pictures of him but also a library of crazy and unbelievable stories about his exploits both on and off the track.
I got your Back Buddy ...You don't deserve this treatment!!
"The 👻"