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Re: Match Play Challenge

• durtaholic 24 Posts

  Thu, Dec 10 2009 12:22 PM

  Started a game with someone, while loading appears they dis-connected or got dis-connected. It shows me still loading ? If I forfeit the match will I end up losing credits ?

  Thanks for the help

  peace..

• WGTalex 2,087 Posts

  Thu, Dec 10 2009 3:28 PM

  Hi durtaholic, if this happens, try closing the window and re-entering the lobby to reconnect (you have 5 mins). Don't select the forfeit option. We will follow up with you via email to get more details. Thanks

• Outkast 21 Posts

  Tue, Dec 15 2009 8:49 AM

  Hi WGTalex, myself and realtease were on the second hole of a match challenge game when the game went to grey mode and subsequently, realtease was disconnected.  She was unable to greboot and log back in in time to resume the game.  Accordinlgy, it does not seem fair for me to keep her 180 credits, nor does it seem fair that either one of us should have 20 credits taken from WGT in light of this unfortunate matter.  Can you please help us to make things right so we can try again to play our match.  Thank you Alex!

  Tommy

   

• WGTalex 2,087 Posts

  Tue, Dec 15 2009 10:06 AM

  Hi outkast, please email us at members@worldgolftour.com.