duffer66,
It is a common problem that WGT wishes not to address with their programming. This is supposed to be a BETA test version set up for feedback and improvements, but all they are interested in is making money off the sale of equipment. I have yet to see them take any ownership of this situation, even though there are a multitude of players with the exact same feedback. This forum is filled with this feedback, and I know numerous others having similar issues that have not posted here, and will not waste their time posting here.
The standard answer is, 'it is your fault, follow the troubleshooting steps as laid out in the forums, and stop whining.' And if you happen to waste your money upgrading clubs or balls thinking that they may have actually been smart enough to program the hiccups for the starter equipment only, don't expect a reply about a potential refund - they are uninterested or unequipped to handle such a request.
Vg