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Re: Nike ball offer rip-off

• kieronf 69 Posts

  Thu, Dec 22 2011 8:07 AM

  Worked out all the usual time issues, i was well within the purchase time limits, it simply didn't show up - and hasn't ever since. The important point from all this is the non-existent customer service from WGT.

• WGTicon 12,511 Posts

  Thu, Dec 22 2011 8:56 AM

  hi

  if you purchases something within the promotion period and did not get it, please email us and we will fix the error.

  please note that due to holidays, there will be delays in our replies.

  so, if you did purchase within the promo period, please contact me on my wall and I'll make sure to check it.

  you can verify this by checking your transactions in 'account' tab

  -wgticon

• DannyPhan 1,013 Posts

  Thu, Dec 22 2011 10:03 AM

  kieronf:

  Worked out all the usual time issues, i was well within the purchase time limits, it simply didn't show up - and hasn't ever since. The important point from all this is the non-existent customer service from WGT.

  you might want to check on your "But Credits" link under "Transaction History" to verify the date you bought the credits.  

  here's what your public activity shows: 

  December 21, 2011

  • kieronf posted Nike ball offer rip-off to Announcements & News.
  • kieronf purchased the Nike 20XI-X Ball (L71+) in the Pro Shop.

  December 19, 2011

  • kieronf purchased the Nike 20XI-X Ball (L71+) in the Pro Shop.

  December 14, 2011

  • kieronf made an eagle on hole #9 on ST ANDREWS LINKS: THE OLD COURSE.
  • kieronf purchased the Nike 20XI-X Ball (L71+) in the Pro Shop.

   

  My thinking is that you missed the cutoff 18-DEC by a bit.

  Remember London is 8HRS ahead of California time right now.