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Re: can't make a deposit even though i have funds

rated by 0 users
Fri, Dec 30 2011 10:57 PM (6 replies)
  • beeBrendon
    15 Posts
    Thu, Dec 29 2011 7:55 AM

    I never had a problem making deposits,but now I get msg that tells me to contact wgt customer help, sent them an email no reply,I need to make a deposit in order to play .

    What else can I do to get help from these ppl at wgt ?

  • WGTicon
    12,511 Posts
    Thu, Dec 29 2011 1:37 PM

    beeBrendon:

    I never had a problem making deposits,but now I get msg that tells me to contact wgt customer help, sent them an email no reply,I need to make a deposit in order to play .

    What else can I do to get help from these ppl at wgt ?

    hi

    i can't help with it but if you email us at members@worldgolftour.com and put in subject 'DEPOSIT' it should be escalated to the right person.

    -wgticon

  • beeBrendon
    15 Posts
    Fri, Dec 30 2011 9:10 AM

    I sent the email, how long can I expect to wait for a reply or the problem to be fixed ?

  • beeBrendon
    15 Posts
    Fri, Dec 30 2011 9:18 AM

    Hi thanks for your response, I just tried to make a deposit and it seems the problem has been fixed, Thank you.

  • WGTicon
    12,511 Posts
    Fri, Dec 30 2011 11:57 AM

     

    i am willing to bet it wasn't an issue on your side or our side, just some kinda issue in the middle

    :)

    beeBrendon:

    Hi thanks for your response, I just tried to make a deposit and it seems the problem has been fixed, Thank you.

     

  • mitjagricar
    1 Posts
    Fri, Dec 30 2011 1:38 PM

    i have one question, where i can change flag??
    tnx 

  • WGTicon
    12,511 Posts
    Fri, Dec 30 2011 10:57 PM

    hi

    you should be able to change flag by changing your billing address.

    -wgticon

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