Did you by chance see this, use this?
Didn't receive credits? Click "Support"
If you did, you would have seen this.
Most offers are typically confirmed within 30 minutes but may take up to 1 business day. Please wait until the required time has passed before contacting us.
Offer name Status Actions
Survey company completed Contact Support
So if you see the above for your survey, and still have not received credits after 1 day, click on the contact support button.