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Re: LOG-IN issue

• Santiago124 157 Posts

  Fri, Mar 30 2012 10:29 AM

  Hello WGT, 

  Please help, since I started the game last year it was only last Wednesday that I began having problems logging- in to play.  What happens is that either it says the App is unreachable or on occasions when I am able to get to the site, I just cannot log-in to play since it asks me to retry.  I am only reaching out  tonight thru an internet cafe.

  What settings need to be changed within my network or browser(Chrome).  All other sites I am able to access except WGT.

  Would appreciate any help you can suggest.

   

  TY, Santi

   

• WGTicon 12,511 Posts

  Fri, Mar 30 2012 12:41 PM

  hi

  just try to clear cookies/temp files for both chrome and flash and see if it helps. also, try it in other browsers and if it works there, then it's a chrome/flash issue

  -wgticon

• Santiago124 157 Posts

  Fri, Mar 30 2012 1:59 PM

  Thanks...will try thru Mozilla...let you know. Cheers

   

• Santiago124 157 Posts

  Fri, Mar 30 2012 2:22 PM

  Can now log-in...view my profile but cant play yet.:-(

  Retry keeps reappearing....

• WGTicon 12,511 Posts

  Fri, Mar 30 2012 5:41 PM

  Santiago124:

  Can now log-in...view my profile but cant play yet.:-(

  Retry keeps reappearing....

  hi

  try ie and few other browsers. seems like it's an isuse on your end because flash in unique to each browser.

  -wgticon