I think it's time to get the WGT guys on it. They will definitely go the extra yard to get you back on the tees. Problem is they don't get in until 9AM PST and on the case around 10. EMail them members@worldgolftour.com
One last thing-you never mentioned your browser. Chrome, a browser from Google, is free, easy to install and works great with WGT. If you can, give it a try.