Us - Them - the usual formula by icon which shows that he's a public representant and not (showing how much he is?) involved in WGT office business.
Looking at old transactions, it's not unusual for our banks to limit the online datapool to a certain amount number or time. AFAIS the account tab holds a certain no. (200?) of transactions.
May I say as a friend of yours:
You having to ask for former entries shows that it was of no interest to you before, otherwise you might have checked and - where required - saved the data locally.
Edit:
WGT might consider to give unlimited information here, as they do in the - less important? - activity tab.