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Anyone else having problems?

• signguy69 62 Posts

  Wed, Jul 18 2012 6:35 PM

  Three different times today I've been playing in a group and game freezes. I then get a message of a unforseen problem from WGT and to close the window and try again later.....Anyone else?

• theShoeman 139 Posts

  Thu, Jul 19 2012 12:30 PM

  yes . . .

   

  lost 300 credits

• 9,041 Posts

  Thu, Jul 19 2012 2:11 PM

  signguy69:

  ..Anyone else?

  Only when it is important !! Andy   ( if it ever is ? )

• WGTadmin2 1,152 Posts

  Thu, Jul 19 2012 6:21 PM

  Sorry guys, can you please right click  when the screen is frozen and submit the error to us so we can fix it.  If everyone submitted errors when they happen we would be able to severely decrease the freezes from happening.

   

  thanks

• alosso 21,060 Posts

  Thu, Jul 19 2012 10:20 PM

  Sorry admin2, when the screen freezes and stays frozen it won't accept any mouse click. Usually, the browser has to be cancelled with the Task Manager.

  I've encountered this problem in Firefox when Flash updated to 11.3. I deleted Flash and installed v10.3 on advice, no more freezes now. Alas, more meter issues - was told to change browser which I won't do. Perhaps a FF update may help?

• WGTicon 12,511 Posts

  Fri, Jul 20 2012 8:26 AM

  hi

  can you try to hit F5 to reload the screen? if that works, you can then submit detailed bug report.

  -wgticon

• WGTadmin2 1,152 Posts

  Fri, Jul 20 2012 10:16 AM

  There is a know firefox flash 10.3 bug   http://forums.adobe.com/thread/882103

   

  Can you try chrome and see if you still get the issues?  

• alosso 21,060 Posts

  Fri, Jul 20 2012 12:55 PM

  WGTadmin2:

  There is a know firefox flash 10.3 bug   http://forums.adobe.com/thread/882103

  Can you try chrome and see if you still get the issues?  

  I don't have freezes with v10.3 - they were with 11.3. Fortunately, no need to follow your proposal.

  FWIW: I will install Chrome only when hell is frozen. I might rather be abt to quitting the game, but I put no oath on it.

• signguy69 62 Posts

  Fri, Jul 20 2012 1:19 PM

  Will do...Thanks

• alosso 21,060 Posts

  Fri, Jul 20 2012 4:23 PM

  FWIW: The "Mail reply" option is not active but I got a mail of my post.

  Edit: Twice the same notice.