Forums

Trying to contact WGT

• IPBflash 9 Posts

  Mon, Nov 5 2012 3:03 AM

  In the "complete offers" section there is a " Didn't receive credits? Click "Support" tab which i have emailed more than once about this problem.

  Is there another email address i should be using or seeing as i reported this to you could you not ask someone to contact me about it please.

  I seem to be chasing a dead end if you don't mind me saying.

• WGTicon 12,511 Posts

  Mon, Nov 5 2012 9:10 AM

  IPBflash:

  In the "complete offers" section there is a " Didn't receive credits? Click "Support" tab which i have emailed more than once about this problem.

  Is there another email address i should be using or seeing as i reported this to you could you not ask someone to contact me about it please.

  I seem to be chasing a dead end if you don't mind me saying.

  hi

  if they provide phone #, I would try that. also, if it's trial page or other entity, you would Google the company and find their website and see if they list support # there. perhaps they have chat available.

  -wgticon

   

• IPBflash 9 Posts

  Mon, Nov 5 2012 12:47 PM

  you have got to be kidding me.

  (In the "complete offers" section there is a " Didn't receive credits? Click "Support" )this is on WGT site not any other.

  are you seriously telling me that you want me to ring or contact two other companies because of an offer not honoured on WGT and see if they can sort your mess.

  like i told you already,i have tried WilliamHill and they know nothing about this offer and i've alreay emailed trialpay costumer support and provided the documents needed but they have not responded either to two emails regarding this.

• thebigeasy707 5,885 Posts

  Mon, Nov 5 2012 3:20 PM

  IPBflash:

  (In the "complete offers" section there is a " Didn't receive credits? Click "Support" )this is on WGT site not any other.

  It's quite normal for websites to have direct links to other sites. In this case the "support" link is to Trial Pay who are the 3rd party who need to be contacted to sort the situation out for you.

  They should respond to you soon. If not try calling +1.6503180000       

  tbe

   

• WGTicon 12,511 Posts

  Mon, Nov 5 2012 3:34 PM

  IPBflash:

  you have got to be kidding me.

  (In the "complete offers" section there is a " Didn't receive credits? Click "Support" )this is on WGT site not any other.

  are you seriously telling me that you want me to ring or contact two other companies because of an offer not honoured on WGT and see if they can sort your mess.

  like i told you already,i have tried WilliamHill and they know nothing about this offer and i've alreay emailed trialpay costumer support and provided the documents needed but they have not responded either to two emails regarding this.

  hi

  keep an eye on your email, we'll contact you soon with some details.

  -wgticon

• IPBflash 9 Posts

  Tue, Nov 6 2012 11:34 AM

  All sorted.

  The "Confrms Instanty" under the offers should be removd to save confusion IMHO.

  thanks