I used to work for a company that lied about their corporate plans for sales and grossed a 60% margin on most sales of expensive electronic organs. They covered peoples complaints by making them feel stupid and insignificant.
They lied about their true cost and trade allowances and they became the leader in the sales industries for several years because they trained their Sales Managers to brainwash their sales people to believe they were learning the way to sell.
The grew to 20 locations and 30 million dollars back when the economy was doing well but when the bottom fell out of it ,so did the sales. Their sales people began to loose faith in their "so called" Mission Statement and so they got to were they didn't believe the lies their were being told.
This company went from 20 stores down to 12 in 1 year and the outlook is not good for 7 more of these store to exist much longer.
I have been complaining in this forum for months since we were exposed to the "Evil" VEM that WGT first denied any use of. Interesting how lies get found out sooner or later.
With this new Novus 1000V VEM you have taken the game from a fun and captivating game to a frustration beyond any bad bug filled beta game. I just started to play a game after 6 months of laying off and what did I find. Drives not where they should go and not as long as they should be, Putts on very fast greens that when hit to what I thought was the right distance, stopped 1 inch before the hole. Flop shots that with full backspin and a Cleveland wedge sometime ok but most times lately land short or land and roll 20 ft past the hole in level green.
I don't know how you expect anyone to learn how to play this game when it seems every shot is altered to fail. This seems to be the same thing I was seeing in my job and I quit because they thought the had the best plan for progress. Well WGT you may find your best customers leaving your ridiculous manipulated game for something much better. If you do believe that if you treat every customer as family, you will have more sales if they are happy people and not complaining about some ridiculous shot.
i don't know if you will ever change anything and therefore I hope you will continue to exist in some form because your game is or was challenging to keep people trying and buying better equipment to do better. You had a good marketing system their and if someone had'nt come up with a "brilliant idea" as A VEM to alter those shots of the people you want to target. To get them to buy more. Ridiculous to slap the face of your players and insult their skill and integrity with manipulated games. Shame on you. You must have worked for the same company I did for 22 1/2 yrs. It doesn't work to lie to your customers they will find out and tell all their friends and it will spread like wild fire across your network of customers just what your doing.
Lies have to covered all the time and that has to be a hard life of the person or persons that lied. Pretty miserable and the weight of your company on those things you do make or break your livelihood, so make SURE you are thinking this through to see what the consequences would be it you make a major change to your plan of progress.
I will wait another 3 months and see if your still doing this crap or if you still have a game to play.I hope you will come to your senses and realize what you need to do.