Yeah , I know your pain .The sad part is ,is that I have never seen people who run a company , act as ignorant as the people at WGT. No matter the complaints about game performance, it all just gets blown off. They would rather have a 2 week hack than a 2 year legend play this game. Customer retention is beyond their train of thought. So it seems no matter how many of the long term players leave , they still wont care , at least not until the next quarter rreport comes out. Take care, and happy swinging