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During games, I keep getting logged out.

• IRISHPUNK 4,019 Posts

  Sat, May 4 2013 3:08 PM

  So I playing a match and "boom" i get booted back to the main screen and see that I need to log back in.  However, when I log back in and press "play now" it never takes me back to the lobby where my opponent(s) are.  It's as If I was never in a game.  It's pissing me off at this point.  We're talking multiple times over the past 2 weeks where as I never remember this happening before. Please help.  How do I contact wgt??

• StrayedFairway 379 Posts

  Sat, May 4 2013 4:51 PM

  I'm also am having that happen many times in ALT games over the last few weeks, it would be good to know if a "submit this problem to WGT" would help even though the only time we can do this is back at the main screen.

  IRISHPUNK:

  How do I contact wgt??

  Right click for the Flash Menu or here http://www.wgt.com/help-request.aspx

   

  Stray

• IRISHPUNK 4,019 Posts

  Sat, May 4 2013 6:01 PM

  StrayedFairway:

  I'm also am having that happen many times in ALT games over the last few weeks, it would be good to know if a "submit this problem to WGT" would help even though the only time we can do this is back at the main screen.

  IRISHPUNK:

  How do I contact wgt??

  Right click for the Flash Menu or here http://www.wgt.com/help-request.aspx

   

  Stray

  Thanks.   It sucks to see I'm not the only one having this issue.

• SHRUDE 5,835 Posts

  Sat, May 4 2013 7:30 PM

  IRISHPUNK:

  We're talking multiple times over the past 2 weeks where as I never remember this happening before

  Has something changed in your PC? New browser or antivirus or a new Internet provider?

   

  Do you get the same thing when you try another browser?

  Try Comodo Dragon or Maxthon

  Do your clear your browser and flash cache from time to time?

  IRISHPUNK:

  How do I contact wgt??

  members@worldgolftour.com

• IRISHPUNK 4,019 Posts

  Sat, May 4 2013 8:26 PM

  SHRUDE:

  IRISHPUNK:

  We're talking multiple times over the past 2 weeks where as I never remember this happening before

  Has something changed in your PC? New browser or antivirus or a new Internet provider?

   

  Do you get the same thing when you try another browser?

  Try Comodo Dragon or Maxthon

  Do your clear your browser and flash cache from time to time?

  IRISHPUNK:

  How do I contact wgt??

  members@worldgolftour.com

  Nothing new, I only use Maxthon and I clean my browser cache but not my flash cache.  Only because I don't know how.  

• courteneyfish 15,796 Posts

  Sat, May 4 2013 9:34 PM

  I get it too. I've tried everything I can think of and everything suggested on other threads here on the same subject. I guess some people get this while others don't.

• SHRUDE 5,835 Posts

  Sat, May 4 2013 9:59 PM

  IRISHPUNK:

  but not my flash cache.  Only because I don't know how.  

  Before loading the game screen, right mouse click on the PLAY NOW button.

  Select - 'Global settings' then

  Select 'Delete All' button, then

  Select 'delete data' button.

  Done. Reload the browser.

  Although this may not be your complete fix.

   

• alosso 21,094 Posts

  Sat, May 4 2013 10:05 PM

  This seems a Maxthon issue to me, at least I experienced massive occurrences only while using these (4 and 3).

  Did anybody experience this with other browsers?

  I'm back to Firefox now, it used to work fine with the newest Flash 11.7, only yesterday I had a few (1) Flash crashes like before (11.3) :(

  (1) three in one game :((

• courteneyfish 15,796 Posts

  Sat, May 4 2013 10:33 PM

  I think I've used every browser there is and it's always been there. If anything it's less frequent with Maxthon 3.

• oneeyedjohn 9,589 Posts

  Sun, May 5 2013 2:21 AM

  Yep, i get it too, on Maxthon 4 ., only multi player games.