TopShelf2010:
alosso:they sell balls etc
Exactly. Would they not sell more balls with this penalty?
They would disturb their customers - both the guilty and the victims. Not good for business.
TopShelf2010:
alosso:disconnections may happen
After a disconnect, are you not allowed the chance to resume play once returning to the lobby?
Technical reasons for disconnects include those at or close to the company.
To say the least, their servers seem too sensible to connection problems. In the "unexpected error" issue, I suspect programming flaws since it became worse at some time, probably after an update.