This is getting kinda ridiculous. Yes WGT have a T&C page when you sign up to play.
There's also laws and governance's in place which relate to various countries in order to protect consumers against the intentional/unintentional loss of monies paid to gaming/gambling websites and online companies. Oh it's not a gambling website? In one of it's first business model proposals, in a pdf file available online WGT constantly makes reference to 'online poker' within that document so while not a gambling website per say, they're aware of the industry and how it pertains to their business.
WGT's policy of refusing to notify customers of technical issues which they know are plaguing this game can only be seen as malicious exclusion of information which can and does affect players credit balances which translate into real world monies purchased and lost here. WGT have a legal obligation to inform it's customers and consumers of it's products if there is something wrong within it's systems which could result in the loss of credits used to interact within the game which are purchased using real world money. Any online business does where it customers are exchanging depositing real word money in exchange for some form of 'credit' in order to interact or participate in the game or service they're providing. This is consumer law as well as within the laws surrounding the operation of any online business. not some half assed WGT policy.
In other words, if I purchase credits with $20.00, I use those credits to enter an RG for 500 credits, and that game is interrupted by what is now so clearly the result of some type of technical problem/s with WGT's infrastructure? WGT is legally bound as most would say ethically bound to refund those credits as a show of operating within good faith in order to keep it's customer base. T&C aside, that only goes so far.
The beta argument? Void and moot. WGT has been operating as a commercial gaming website with commercial sponsors now for well over a two years now. Trying to sell the whole 'we're still in beta release' line wouldn't stand up in any town anywhere. Laughable to even think it. This is not some penny arcade where you toss a nickel into a jar, see if
you win a balloon, it's multi-million dollar business venture with
corporate sponsors.
I don't pay anything into this game anymore, quite frankly anyone who is should seriously consider seeking some form of counseling, you have issues. It's only a matter of time it seems to me before someone here gets fed up with having their money vanish because of a malfunctioning gaming website and seeks legal advice and files some type of formal action.
You can't take real world money and simply have it vanish into thin air because your website is broken, compromised or malfunctioning without either compensating the consumer or fixing the problem. To simply ignore it by not at least posting that there's something wrong or taking the website offline is nothing short of negligent and to put it bluntly just fuckin stupid.
Oh, and before all the idiotic cheerleaders start with the 'well you don't have to play' ***. You're right. However, in the same way I'm also free to choose which bank I deal with, when I deposit money into that account and it vanishes because of some technical glitch or issue you better believe that bank has an obligation to find and get that money back into my account. This is no different, when you accept real world money from customers/consumers for the product or services you are offering online, you become accountable and answerable to all those laws and governance's in place to protect people.
My own feeling is that at some point there's going be an action brought against WGT, someone will. You can only run this type of crap for so long before it's seen for what it really is.
As far as the social media goes, well ya be very easy to let the 'world' know what and who WGT is and what's going on with their game. Problem is a lot of the people in positions to really bring a *** storm down on this place simply would laugh that anyone stupid enough to keep playing a game so clearly manipulated and bent towards grabbing your money while ramming it up your ass. Yep... said that... and it's the truth.
Would you pay $5.00 for a lit cigarette from someone at the train station? No? Because that's what you're doing every time you buy balls from here.
But it's fun... right?