Forums

Tracking down disconnects/crashes

• julplant 203 Posts

  Sat, Apr 11 2015 1:56 AM

  Patform : MacOS X 10.10.3

  Flash player latest version (17xx)

   

  Single player games are smooth and normal.

  When it comes to a multiplayer game, things get laggy very quickly. putting grid just lags and shutters, meter is unstable shuttering and i don't count the number of unexpected errors when there is a disconnection from a player...

  Mac is a 2.7 i5, 12Gb of DDR3, radeon hd6770 512mb, with an SSD bood drive, and a wired mouse.

  Browsers used are Safari 8.0.5 or Firefox 37.0.1

  and never had to complain about performances with this mac.

  Caches are cleaned or disabled, flashplayer been uninstalled before being downloaded to its latest version, still getting laggy... Have tested playing WGT on a macbook pro with 16gb of ram and an SSD, does the same. even tested it on another mac, with a 10.9 mac os x version.

  Would WGT reject Macs? 

• ThaKGB 4 Posts

  Sat, Apr 11 2015 6:27 PM

  Nope, not just a Mac issue.  I get it on my PC and my Android tablet and it screws up my game badly too.

• julplant 203 Posts

  Tue, Apr 14 2015 8:24 PM

  Just for an info, i removed the PPAPI module from my Mac, after a full flash player uninstall and things seem to work a tad better...

  we'll see with time but since 3 days, didnt have to clean my caches periodically and whenever there is a player's disconnection, putting grid seems fine after rejoining the game...

   

  And i'm back with Safari for WGT, by the way. 

• Balwal 4 Posts

  Fri, Apr 17 2015 4:43 AM

  The problem I wrote about on March 5 and 7, 2015 seems to have been resolved.  I have not gotten crashed screens as remnants of popups for quite a few days.  Thanks to y'all for working hard to fix that.  WGT is fun!

• overtheedge 5,885 Posts

  Thu, Apr 30 2015 4:05 AM

  WGTadmin2:

  If you are playing a game and it suddenly stops working and crashes or takes you to the main menu, we want to know.

  Please post a screen shot of the issue here and let us know the following.

  1) right click and submit the issue to WGT

  2) single player or multi-player (if multi-player what format eg: skins, match etc..)

  3) go here , click check flash and then copy and paste your specs here.  http://helpx.adobe.com/flash-player.html

   

  thanks for your help

  This is still alive nearing 1 FULL YEAR! WT Frig WGT. LOL! Problems? 

• ZioMio 4,680 Posts

  Thu, Apr 30 2015 7:46 AM

  pdb1:

  As I have reported many times My Maxthon browser does not provide a right click drop down menu .

  Try This...

  ScottHope:

  I have just discovered in Maxthon Cloud that if I have mouse gestures enabled in the settings, the right click doesn't work, so if you have that feature checked, you could try unchecking it to see if that brings back your right click flash menu.
  
  EDIT : Further investigation reveals that with the mouse gestures enabled, the right click menu does appear if you are playing the game in a pop-up window, but not otherwise.