Dave, my unhappiness with WGT comes down to one real issue and that is cost. All the other things that we all complain about will hopefully get sorted in the course of time. I am not the slightest bit bothered about averages and I readily accept that I'll have some good tournaments and some bad tournaments. I never have any expectations of winning any tournament I enter.
What concerns me is that despite the huge numbers of active players WGT has, the company is still not profitable. At least that is what I have read from what financial information there is available. This means they have to increase the numbers hugely from their existing level or get more out of those that are already here. I know they are expanding into more countries and their tie ins with the major tournaments can only help spread the brand globally. This will all help increase the revenue streams.
I hope that as the numbers increase the income from the banner ads increases too and that the company will not be too reliant on the micro transactions for the biggest part of their revenue. If that isn't the case then we can expect to see an ever increasing cost on equipment and balls. That is a dangerous position to be in, the recent apathy towards the Legend ball on the grounds of cost being a prime example.
I want WGT to succeed, they deserve to make profit from a fantastic game. Right now though they seem to have an agenda of how to improve the game that doesn't exactly match the majority of players vision for the game. I hope the two will will get closer to each other in the near future. The last thing I want is for WGT to run out of money but I'm not going to pay over the odds to keep it afloat.