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Issues with sending and receiving invites

Fri, Mar 27 2015 9:23 AM (145 replies)
  • markone56
    528 Posts
    Wed, Mar 18 2015 2:37 AM

    jerryjerry5jerry:

    All that this link contains are ten pages of complaints. No help at all. For over a month me and my friend have been having this problem. It has become so bad that we have been unable to play any games at all for over three days. If the problem can't be resolved, maybe you can place an "UNDER CONSTRUCTION" icon over the multi-player  and invite buttons. At least then we can see if this issue is resolved without having to keep trying to play on a daily basis. Getting tired of coming back to a "BROKEN" game every day.

    Well said Jerry.

    Only pages of complaints. No help at all.

    Well.

    Now I'll try to help how many I can do it.

    The only one trick I can think to solve our trouble (= issues on invites) is the trick followed by me and my friends, this is: someone of us creates the race and thereafter (only if you are equipped with a direct-voice sw like teamspeak, dolbyaxon, magento and so on) he/her says to other what race has created, so that other FIND exactly this race. Maybe will be needed try more than one attempt, but this trick works every time (and it remains the only one which works).

    I.e.: You create an alternate in Olympic back9. Being in direct-voice contact with your friends, you'll say to other to find: "alternate" + Olympic + back9. Optionals: filter tier and filter time - if you settled with filters, but better not).

    Hoping have been useful for you, I remember that I posted a "complaint", it's true, but I published it with the hope to move WGT management to modify its own "commercial line" towards an higher respect of our expectations and needs.

    Greetings.

  • Nicozandberg
    732 Posts
    Wed, Mar 18 2015 4:02 PM

    "Just an update" has turned 34 days old today. Happy Birthday!!

    Still no fix.

    And Im still here...how sad of me.

  • andyson
    6,415 Posts
    Thu, Mar 19 2015 12:56 PM

    jerryjerry5jerry:
    If the problem can't be resolved, maybe you can place an "UNDER CONSTRUCTION" icon over the multi-player  and invite buttons.

  • mkg335
    5,491 Posts
    Thu, Mar 19 2015 1:51 PM

    WGTadmin:

    Just wanted to post and update. We are still tracking down the exact specific of this situation so that it does not occur in the future. There has been a decrease in players reporting the problem via the bug report tool and we have received fewer emails at Support. 

    The issue may have been due to players being stuck on one server but we are not positive. I just wanted to let you know that we are making progress and really appreciate your patience. We know it is not the best experience.

    Thank you again for the understanding.

    WGT

    Over a month later and the problem persists...guess progress isn't your most important product.

    Really no excuse for wgt's failure to fix this, reflects very badly on the company.  As has already been mentioned, you're seeing fewer error reports and emails because people are tired of trying to ring a doorbell that doesn't work.

     

  • IRISHPUNK
    4,019 Posts
    Thu, Mar 19 2015 2:28 PM

    andyson:

    jerryjerry5jerry:
    If the problem can't be resolved, maybe you can place an "UNDER CONSTRUCTION" icon over the multi-player  and invite buttons.

    Or "Coming soon."

  • IRISHPUNK
    4,019 Posts
    Thu, Mar 19 2015 2:34 PM

    Tightrope:

    WGT say they have "their best technician" on the job. They need to get another one. A suggestion, if they have trouble to reproduce, is to create a channel where we who are experiencing the problem can tell them "I have this problem NOW!" and leave a skypeId so they can contact us and then trail our attempts and see what happens. No company which claims to have millions of users should be allowed to behave this amateurish. It has been months now...

  • patrickmar
    245 Posts
    Thu, Mar 19 2015 3:26 PM

    im going to start to email customer service every time now since you want reports of how fked up this game has been for months now, i can give you atleast a dozen during 18 holes.

    and this is all you have to say about these problems!!!  Your working on this quickly wtf is every on a holiday at WGT

     

     

     

     

    members@worldgolftour.com
    To
    me
    Today at 2:55 PM
  • freefunrulz
    6 Posts
    Thu, Mar 19 2015 3:29 PM

    Yes, was having that problem for a few weeks now.  Last night my friend and I deleted each other from our friends list.  Then  I went to the community tab and did a search on his name and invited him to play from that screen.  Once we started the game sent out a new friend invite and accepted.  Have not had a problem since.   I don't know if it matters but we had been friends since July of 2010.   Hope this helps  

  • freefunrulz
    6 Posts
    Thu, Mar 19 2015 3:30 PM

    Yes, was having that problem for a few weeks now.  Last night my friend and I deleted each other from our friends list.  Then  I went to the community tab and did a search on his name and invited him to play from that screen.  Once we started the game sent out a new friend invite and accepted.  Have not had a problem since.   I don't know if it matters but we had been friends since July of 2010.   Hope this helps  

  • cycle0
    38 Posts
    Thu, Mar 19 2015 3:46 PM

    freefunrulz:

    Yes, was having that problem for a few weeks now.  Last night my friend and I deleted each other from our friends list.  Then  I went to the community tab and did a search on his name and invited him to play from that screen.  Once we started the game sent out a new friend invite and accepted.  Have not had a problem since.   I don't know if it matters but we had been friends since July of 2010.   Hope this helps  

    so the solution is to delete all friends, add them back, and the invites work?

    Amazing!

    If this works, we all owe freefunrulz a life time supply of best balls available.

     

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