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** Frozen Ready-go Update **

• pasgrompf 3 Posts

  Mon, Feb 23 2015 7:17 AM

  ....something broken? then you whithdraw everyone from brackets and that's all folks!!!

  this is really not fair, we all paid credits to play these brackets you have to find a correct

  solution or credit all brackets players as winners!!!

• WGTyphoon 597 Posts

  Mon, Feb 23 2015 9:36 AM

  Just received notification that the tournaments should be working. Let us know if you are still experiencing difficulties.

  -WGTyphoon

• sarak362336 1,597 Posts

  Mon, Feb 23 2015 9:54 AM

  WGTyphoon:

  Just received notification that the tournaments should be working. Let us know if you are still experiencing difficulties.

  -WGTyphoon

   

  Not even a hint of an apology for any inconvenience experienced by the customer.  Well done WGT

• DAZZA501 5,972 Posts

  Mon, Feb 23 2015 9:56 AM

  RG's have now paid out. Well done Wgt.

  Icon did say there was a new person in charge of putting the RG's on. Maybe it was just a technical glitch with how they did them. When the weekly tournies finish they don't payout instantly and need verification. Maybe this is how the RG's were programmed when they finished.

• eggiesworld 296 Posts

  Mon, Feb 23 2015 10:14 AM

  Wonder if the Allianz tourney will pay out, would be nice!

• RCall1 1,842 Posts

  Mon, Feb 23 2015 10:30 AM

  Should be an easy solution to this fiasco since all our scores from BRACKET play events are listed in our individual PROFILE score history? Is there any notice from WGT regarding ENTIRE BRACKETS being "WD" status for all players? 

  Thank you for any help

• graemelee99 2,567 Posts

  Mon, Feb 23 2015 10:46 AM

  WGTyphoon:

  Just received notification that the tournaments should be working. Let us know if you are still experiencing difficulties.

  -WGTyphoon

  Typhoon... i'm still having difficulties.

  Trying to play my brackets which i paid for and it still says i'm withdrawn (along with everyone else) and it even emailed me stating i didn't make the cut to progress to next round.... of which there isnt a next round in the final!

  How many more difficulties must we list?

  Is there someone with some PR skills in WGT?

• russellfahey 4,286 Posts

  Mon, Feb 23 2015 11:02 AM

  sarak362336:

  WGTyphoon:

  Just received notification that the tournaments should be working. Let us know if you are still experiencing difficulties.

  -WGTyphoon

   

  Not even a hint of an apology for any inconvenience experienced by the customer.  Well done WGT

  +1

   

• WGTicon 12,511 Posts

  Mon, Feb 23 2015 11:06 AM

  sarak362336:

  WGTyphoon:

  Just received notification that the tournaments should be working. Let us know if you are still experiencing difficulties.

  -WGTyphoon

   

  Not even a hint of an apology for any inconvenience experienced by the customer.  Well done WGT

  Hi

  I could say that I am sorry but in this case, this is nothing that anyone broke or any bug. What happened was that the system itself had a glitch and it froze everything with it.

  I wish I could take someone out and beat the crap out of them with 2 very soft pillows, but in this case I can't.

  So, I am sorry :(

  -wgticon

• russellfahey 4,286 Posts

  Mon, Feb 23 2015 11:59 AM

  WGTicon:

  sarak362336:

  WGTyphoon:

  Just received notification that the tournaments should be working. Let us know if you are still experiencing difficulties.

  -WGTyphoon

   

  Not even a hint of an apology for any inconvenience experienced by the customer.  Well done WGT

  Hi

  I could say that I am sorry but in this case, this is nothing that anyone broke or any bug. What happened was that the system itself had a glitch and it froze everything with it.

  I wish I could take someone out and beat the crap out of them with 2 very soft pillows, but in this case I can't.

  So, I am sorry :(

  -wgticon

  What about the invite fiasco Icon? We run a CC comp every Sunday but for the last 2 Sundays we've had to cancel due to this invite problem.Any news on when this may get fixed?

  Russell