TopShelf2010:
I thought it would be nice to have a place where we as a community could thank the WGT Staff and Engineers for all their efforts. These last few months have been rough on us as players. There have been so many reports of issues; too many to count in fact.
But with that being said, these last few days have been impressive to say the least in the manner at which the WGT Staff have responded. More importantly, the communication between the players and the WGT Staff has been simply fantastic.
There is nothing worse than the feeling of being left in the dark. Repeatedly following the 'troublesome' threads filled with complaints hoping for a response. The responses we, the players, have been receiving this week from WGT is truly encouraging.
I personally cannot thank the WGT Staff enough for all they do for us. The WGT Staff come under fire more often than not and it must be extremely frustrating on their end constantly putting out 'fires.'
Thank you WGT for all of your efforts!!!
I have no idea why people clap WGT precisely when the game is more messy than ever.
Sales are great, this is a very successfully company worldwide receiving money every single day from costumers all over the world. WGT ought to fix bugs rapidly to swear the "costumer support" is great ....but it isn't.
How many employed programmers or engineers are trying to fix the game bugs?...not many certainty because there are other more important projects to work on, lets say there are other more important priorities than fixing bugs.
Sales do not stop because of problems with; alternates, invites, meter, cheats, etc, etc, etc, etc, etc, etc. balls, WGT big sales product, does great no matter how many complains WGT receive from costumers. There are no big or small costumers here, we all buy balls & equipment all the time.
If WGT had a competitor, a real one that was taking costumers away and because of that affecting WGT economy drastically.......the game would be very different indeed. Unfortunately for us loyal costumers, there is no competitor. So fixing bugs & stuff will always be relative to when WGT stuff has some less busy time to fix it.
I am sure WGT is missing sales among legend or TL players tired of the same bad service, but new players are coming every single day to WGT to use their money in the game that it does not matter if we play less & less.
Eric