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SUPPORT FOR COMPLAINTS (genuine request)

• tigercunliffe 3 Posts

  Thu, Jul 9 2020 1:15 PM

  Yes meter is fast,and format not good.If you complain it takes awhile,but if you complain about a player.They are on to it straight away.

• borntobesting 9,707 Posts

  Sun, Jul 12 2020 4:07 AM

  SimonTheBeetle:

  tigercunliffe:

  They have issues with meter,not good enough.Server is to small

  Guess you're not a type who listens to others.

  Dude, it's you, your computer, not the company nor their server.

  Another option you might consider is to play on mobile. You never get meter problems on mobile, always silky smooth. Try it.

  Now Simon you know it can’t be his super PC or his ISP. It has to be WGT. 

• SamSpayed 5,021 Posts

  Sun, Jul 12 2020 3:51 PM

  borntobesting:

  Now Simon you know it can’t be his super PC or his ISP. It has to be WGT. 

  If he can connect to other sites (but not WGT) just fine, it's a problem with the connection to the WGT web server.  That points to either WGT or his ISP.  Most likely it's on WGT's end if other web sites are coming up fine for him.  Hard to know for sure unless you're running some sort of network capture / trace software, e.g. Wireshark.  But that's well beyond the expertise of the average user.

• DonCaron 5,502 Posts

  Sun, Jul 12 2020 5:13 PM

  SamSpayed:

  borntobesting:

  Now Simon you know it can’t be his super PC or his ISP. It has to be WGT. 

  If he can connect to other sites (but not WGT) just fine, it's a problem with the connection to the WGT web server.  That points to either WGT or his ISP.  Most likely it's on WGT's end if other web sites are coming up fine for him.  Hard to know for sure unless you're running some sort of network capture / trace software, e.g. Wireshark.  But that's well beyond the expertise of the average user.

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