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Leveling Up and free equip rentals

• Lamc60 23 Posts

  Mon, Aug 24 2015 5:00 PM

  Yesterday I went up from level 93 to 94 and it offered me free max iron rentals for an hour or so... so I took advantage of the free rental.  Now today, when I log on and hit "play now" a box opens up saying I have my club rental has expired and when I try to reload my own original clubs it comes up error!!!!  I have tried logging off and rebooting several times to no avail!!  So now I CAN'T play golf!!  Every day there seems to be a new problem with WGT!!  I have spent a lot of money here and I'm getting fed up with it!!  Please fix or advise ASAP!!!

  Thanks Lamc60

• kakola 65 Posts

  Tue, Dec 29 2015 10:01 PM

  At least  you got to take advantage of the free rental.  Mine was announced as I shut down for the Christmas holidays, so when I returned, there it was - gone.

  WGT = We're Grinches, Totally

   

• alosso 21,069 Posts

  Mon, Jan 4 2016 5:32 AM

  Today I answered twice to players with these problems, and now I found this one:

  Lamc60:

  Yesterday I went up from level 93 to 94 and it offered me free max iron rentals for an hour or so... so I took advantage of the free rental.  Now today, when I log on and hit "play now" a box opens up saying I have my club rental has expired and when I try to reload my own original clubs it comes up error!!!!  I have tried logging off and rebooting several times to no avail!!  So now I CAN'T play golf!! 

  So this problem has been around for a few months but no fix is in sight :(

  These are customers who can't play, who will stay away and spoil your revenue
  - don't you care for them or do you rely on friendly users showing them the workarounds?

• Drdave72 272 Posts

  Mon, Jan 4 2016 5:45 AM

  Lamc60:

  Yesterday I went up from level 93 to 94 and it offered me free max iron rentals for an hour or so... so I took advantage of the free rental.  Now today, when I log on and hit "play now" a box opens up saying I have my club rental has expired and when I try to reload my own original clubs it comes up error!!!!  I have tried logging off and rebooting several times to no avail!!  So now I CAN'T play golf!!  Every day there seems to be a new problem with WGT!!  I have spent a lot of money here and I'm getting fed up with it!!  Please fix or advise ASAP!!!

  Thanks Lamc60

  Contact Customer Service

  http://www.wgt.com/contact.aspx

• mikegolfo 2 Posts

  Wed, Jan 6 2016 10:41 PM

  Gibt es inzwischen eine Lösung des Problems?

  Is there a working solution to fix the problem?

• alosso 21,069 Posts

  Fri, Jan 8 2016 10:49 PM

  Ja, und anscheinend hast Du sie gefunden.

  Es wäre jedoch wohl besser, wenn Du "EZ SWING" Wedge und Putter gegen andere Starter Schläger austauschen würdest - die sind in der Inventory.