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saved replays got stoled

rated by 0 users
Tue, Mar 21 2017 3:37 AM (10 replies)
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  • Wontonamo
    Wontonamo
    2,269 Posts
    Sun, Mar 19 2017 11:23 PM

    just noticed today all bar one of my saved replays have been wiped.

    I know it was full as I have been saving replays to a blog instead, and now my 'classic' (old) replays are gone :(

    can I have them back please wgt so I can put them in a blog?

     

     

  • ScottHope
    ScottHope
    10,419 Posts
    Mon, Mar 20 2017 6:31 AM

  • Wontonamo
    Wontonamo
    2,269 Posts
    Mon, Mar 20 2017 12:59 PM

    yep that's the stuff that's disappeared scott :(

  • ScottHope
    ScottHope
    10,419 Posts
    Mon, Mar 20 2017 2:15 PM

    That's very annoying for you Wontonamo. If you haven't already done so, I would contact a mod or customer services to see if they can offer any explanation.

  • Wontonamo
    Wontonamo
    2,269 Posts
    Mon, Mar 20 2017 2:22 PM

    yah ive already contacted CS and their reply was they have merged my post with something else.... so I asked them what that meant lol

    was a bit too cryptic for me at this hour

    I see icon lurking around the place altho he hasn't stopped by this thread :)

     

    Support (WGT)

    Mar 20, 8:09 AM PDT

    This request was closed and merged into request 497671 "lost replays".

  • ScottHope
    ScottHope
    10,419 Posts
    Mon, Mar 20 2017 3:13 PM

    That makes no sense to me either. I don't think the move to a new office has done them any favours. God help us all.  : (

  • Wontonamo
    Wontonamo
    2,269 Posts
    Tue, Mar 21 2017 2:04 AM

    just updating my conversation with CS :

    Support (WGT)

    Mar 20, 3:47 PM PDT

    Hi Tom,
    Thank you for the message. I am only showing 1 replay in your saved replays section of your Profile Page? Did you have more replays in the saved replays section?

    Best Regards,
    WGT Member Services

  • Breezybaby1811
    Breezybaby1811
    366 Posts
    Tue, Mar 21 2017 2:32 AM

  • ScottHope
    ScottHope
    10,419 Posts
    Tue, Mar 21 2017 2:42 AM

    At least they're looking into it. : )

  • Wontonamo
    Wontonamo
    2,269 Posts
    Tue, Mar 21 2017 2:57 AM

    yes that's true scott - just wished they could read what I wrote them the first time and give a coherent answer lol but I don't bag CS much - they do a great job generally, guess they are swamped by other more important things.

    yes rach, facepalms all around, lol (how are ya missy :))

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