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Error codes (3108) in H2H games when sponsorship is active.

Mon, Dec 4 2017 5:19 AM (20 replies)

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phred952

2,714 Posts

Wed, Nov 8 2017 7:18 AM

Mbarrettwcc:

+1

Not only that, it steals your coins and doesn't award the win if you have won. I have had 1 mil coins stolen in the last 24 hours and I want them back.

Try Customer Service. Posting here will not accomplish anything.

imbecill99

10 Posts

Wed, Nov 8 2017 7:11 PM

After the last app update this happens to me all the time in H2H games.

If WGT support read this I'm a android 6.0.1 user.

Aussiedodger

19 Posts

Mon, Nov 13 2017 4:39 PM

it's almost 2 weeks now since this thread started. i assume they won't answer, don't care, won;t do anything, won't acknowledge a problem etc. etc.

why have a bug log section of the forum if you don't care about bugs.

SimonTheBeetle

3,647 Posts

Wed, Nov 15 2017 7:29 AM

The bug is still ongoing. I lost both sponsorship item points & silver coins. :-(

DonCaron

5,502 Posts

Wed, Nov 15 2017 8:41 AM

Glad I don't play mobile. It was hard enough getting the media bar fixed

BackdoorHippie

51 Posts

Mon, Nov 20 2017 9:19 AM

Just came to report this. Happened on all 3 games in my sponsorship 1/2 hour. Bad enough that disconnects steal your reward and time but now a regular game?! What garbage!!

SimonTheBeetle

3,647 Posts

Mon, Nov 20 2017 9:04 PM

Again it happened twice a couple of days ago and now it seems like it occurs every single time you play a H2H match. I've simply stopped playing H2H since then although I had to play some in order to help my club during the Turf War.

I reported all three to CS team but all I'm hearing is "Our development team is working around the clock to help provide an optimal experience for our users". No actions taken so far... Well, actually I think they even deducted my silver coins instead of adding for the refund of the first bug issue as they are down from 8.5K to 8.0K now. LOL I really don't understand what these guys are doing. :-/

It's not like I care much about silver coins and sponsorship apparel points, but this is just not right!

EDIT :

I came to realize that WGT Member Services refunded my silver coins. (not sure if anything has been done for sponsorship apparel points, but I could care less.)

Thanks for your services, WGT. I appreciate it.