Forums

Help › Forums

How to contact us and what to do in case of errors or bugs

Tue, Nov 5 2024 5:55 PM (1,190 replies)
  • GHadley1
    38 Posts
    Tue, Jan 24 2017 1:18 AM

    The biggest error I find is when you're setting up or trying to join a game the absolute frustration with WGT removing players from the game.

    I realise this is sometimes the players doing but by far the majority occur contrary to the players wishes.

    This is also to WGT's advantage to fix as players not being able to play are not hitting balls that cost REAL money to replace.

    This game - without any access to real statistics & figures - surely turns over a great deal of money - surely millions.

    It seems because there is a lack of competition in the market that players are taken for granted & WGT need to reinvest some of their profits to fix this problem.

    Well this is one player who is totally frustrated with a seemingly blase attitude by WGT in fixing this problem despite their claims of continuous upgrades.

  • Clemente212121
    5 Posts
    Tue, Jan 24 2017 7:04 PM

    Anybody else have equipment stolen from their account? It has happened twice to me. I think this is fraud.

  • alberich35
    858 Posts
    Wed, Jan 25 2017 10:34 AM

    Contact customers support, it's a bug i had already have in the past. No worry they will correct this quickly..

  • McDuff1957
    3 Posts
    Tue, Feb 14 2017 1:44 PM

    about 3 days ago i purchased a ping putter for 700 cr. i did not show in my equipment. i

    messaged you guys and told you my problem. later that night it showed up in my equipment, but the next day you gave me the same putter for 700 more credits. i do not

    need 2 of the same putters. would you please take 1 back and refund me 700 credits?

                                                                                                                      thank you   McDuff1957

  • Jdogg017
    36 Posts
    Mon, Feb 20 2017 6:28 PM

    Not receiving credits for videos watched owed 28 credits 

RSS