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WGT remove my credit card details

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Fri, Nov 8 2013 11:23 AM (17 replies)
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  • vinyl
    44 Posts
    Mon, Jul 18 2011 3:17 PM

    Can you remove my credit card details from my account, iv'e allready sent you a email asking you too do this, but you have not!!!

  • Mahkis
    11 Posts
    Mon, Jul 18 2011 3:59 PM

    I found it peculiar  that they don't have any way to delete a card from  your profile. 

  • vinyl
    44 Posts
    Mon, Jul 18 2011 6:15 PM

    WTF.....u must be joking................

    ----------------------------------------

    i see what your saying now, yes that is peculiar....sorry 2am here

    one more thing that is peculiar i sent them a email and i don't even get a reply back!!!!!


     

     

     

     

  • Mahkis
    11 Posts
    Mon, Jul 18 2011 6:21 PM

     

    I meant that we don't have the ability to delete a card from our accounts. It's a very basic function of any site that accepts credit cards

     

     

  • Lisa03
    5,910 Posts
    Mon, Jul 18 2011 7:19 PM

    You can do that yourself by selecting the "change" option and enter delete

  • vinyl
    44 Posts
    Mon, Jul 18 2011 8:01 PM

    i only see "change" option on contact info not on billing info, you can go to change billing information when you go to buy credits but you can not remove / delete card info

  • WGTicon
    12,511 Posts
    Tue, Jul 19 2011 12:23 AM

    hi guys,

    the system we use does not allow anyone but senior managers to remove/access the information. therefore, all request must be emailed to members@worldgolftour.com. then it is forwarded to an appropriate party, which then will remove it.

    -wgticon

  • vinyl
    44 Posts
    Tue, Jul 19 2011 2:21 AM

    So how long dose it take for them too remove my card??...its take's you 5 second's to take my money yet day's to remove my card.....funny that!!!!

  • gfsullivan
    196 Posts
    Tue, Jul 19 2011 3:51 AM

    I noticed this as well and did not like it. There is NO REASON not to allow users to choose not to keep CC details online. Its a rookie mistake that only makes WGT.com seem very very hack. Many people do not want their CC details exposed (even on their own computer), WGT should fix this.

  • Nuuubie
    14 Posts
    Thu, Jul 21 2011 7:19 AM

    Every site has the ability to remove your credit card information so WGT should as well. Something to think about for future updates or something.

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