Yesterday, after your most recent upgrade, I sold my previous Callaway level 99 three wood and purchased the new Callaway level 99 three wood. After equipping it, I went to play with it in a coin room. The first thing I noticed is that the opposing players club was not displaying on my screen. After the player hit his ball, the game froze up. I tried going to other coin rooms and experienced the same problem. In some instances where I was on the tee first, the game never went any further, I.E. I was not able to hit my ball.
When I look at my own profile with the club equipped, I can see the writing of what the club is but the image of the club is missing. Additionally, when I visit the Proshop, the image of the club does not show up there either. When I attempt to look up the specifications of the wood on my profile, useless gibberish shows up in some foreign language.
Although, I only play golf on my IPad, I tried to play with the new three wood on my IMac Pro desktop. I was unable to get in to a game and received an error message that an asset failed to load. The message included an html location referencing a .png file, that was not pulling up at the specified location. I assume from the name of the png file, that said file is a picture of the new three wood.
In an attempt to fix the problem, should it be on my end, I wiped my IPad clean and reinstalled all of my apps. Additionally, I installed your app on both my IPhone and Android cell phones. Unfortunately, I continued to experience the same problem.
I am very upset over this matter. I have lost over 3 million coins. I cannot purchase my previous 3 wood because WTG no loner offers it for sale. I cannot sell the new three wood, because it doesn’t show up on my s eel equipment page.
This is my third email too you about this issue. In consideration of the fact that I spend an average of a hundred dollars a day playing on your site, I would think that my satisfaction would be very important to your company. If you cannot get my 3 wood to work on your site, I ask that you return my money for it and give me back the 3 wood ?I had prior to this nightmare