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Equipment Sell Back Feature

• Infinito3010 3,689 Posts

  Thu, Nov 12 2009 12:37 AM

  I was taking a look at the equipment sell back feature and I notice the following anomaly.

   

  I have 3 wedges which are the following;

  Tour W Master 60°

  Z-Satin TP Pro 60°

  Tour W Pro 64°

   

  The wedges displayed in the sell back feature are listed as follows;

  Tour W Master 60°                     63 credits                 Eqipped

  Z-Satin TP Pro 60°                     50 credits                 Checkbox

   

  The Tour W Pro 64° is not listed.

   

• WGTalex 2,087 Posts

  Thu, Nov 12 2009 4:55 PM

  Hi infinito, you cannot sell a club that is currently equipped.

• tibbets 1,043 Posts

  Thu, Nov 12 2009 5:00 PM

  Alex, the point is that the club Infinito is referring to does not even show up in the list to sell back, equipped or not.  The same happens for me as well with that particular club.  It's not listed in the inventory of clubs in the sell-back screen.  I own it, i use it, but it's not on the list of my inventoried clubs in that screen.   Once again, it's the Ping Tour-W Pro 64 degree wedge that has this issue.

• Faterson 2,902 Posts

  Thu, Nov 12 2009 5:08 PM

  Don't sell it back anyway, it performs really well now that its distances have been corrected.  

• WGTadmin2 1,152 Posts

  Thu, Nov 12 2009 5:43 PM

  You are both correct the club should show up on the list even if it is equipped. We are looking into this.

• tibbets 1,043 Posts

  Thu, Nov 12 2009 5:53 PM

  That particular wedge was one a few new ones introduced with the last product update.  You might as well check the status of the others on that list, as it's possible all of them were missed in the updating of  the sell-back database.

• UPuttinAgain 24 Posts

  Thu, Nov 12 2009 6:04 PM

  Yes tibbets, you hit that one right on the nose, because i too am not able to sell back the ping tour w pro 58d wedge

   

• Infinito3010 3,689 Posts

  Thu, Nov 12 2009 6:30 PM

  I have no intention in selling the wedges.  I was just looking around last night and notice the anomaly.  Thought I should mention it.