Forums

Moving from level 70 on to 71 bug?

• Charlie02571 5 Posts

  Sat, Jul 4 2020 2:41 AM

  Moving from level 70 on to 71, I get the option of some free rental clubs. I chose one but only got an error or cancel box so I had to choose cancel. tried both the woods and got the same error.
  This is a little annoying as I want to try and purchase maybe the 3 wood.

• MarchieB 1,530 Posts

  Sat, Jul 4 2020 8:02 AM

  It sometimes happens, send an email to Customer Service and they may be able to get you a free rental or at least give you the 10% discount off the purchase of the club you would have received after the free rental.

• BPeterson8256 2,913 Posts

  Sat, Jul 4 2020 8:48 AM

  This is a common error due to servers taking time to update your status. I went through this several times. Customer service would always help, but that takes time. When I knew I was going to purchase the club at the discount, I got to where I would just go ahead and buy it at full price. Then I would let customer service know the issue, and that I already purchased and would like the discount price. They were always quick to refund my credits. 

  Cheers  Brett

• Charlie02571 5 Posts

  Sun, Jul 5 2020 8:42 AM

  thanks for the advice