SamSpayed: WGT has done nothing to fix the problems, or even acknowledge that there ARE problems.
I share your frustrations and reservations with showdowns... but it might be a little unfair to suggest WGT has done nothing ... in the very first showdown, they did hear about and begin working on potential fixes... such that players could complete their rounds or restart the 3 holes without being assessed bogies.
I too was hoping to see the number of complaints go down, but as you note they have persisted each showdown. We just don't know the extent to which they are still occuring but that we still read about someone experiencing issues. Is this 1 out of 10 people or 1 out of 1000. If we had an idea of the odds or likelihood of these instances occurring we could make better decisions regarding our own participation, but based on what we see - it leaves us thinking or feeling the chances are more like 1 in 10, but that is hard for us to know for certain.
Now, I am not a software wizard or guru, but I also believe and suspect the problems can and are also sometimes initiated by players who are intentionally trying to undermine the coin game, which inhibits the corrective measures WGT has tried to implement. So I think it makes this an even trickier fix possibly and it isn't necessarily WGT fault when people are finding ways to glitch the game. It is unfair and bad form however.
Players exit, quit, shutdown, or willingly go through steps to forfeit properly all react differently ... So, I imagine it can be tricky to isolate every type of situation players are trying to do --- especially when some players learn they can close or stall the game and force their opponent to lock up and virtually steal a coin room win.
You may have more insight into the tech issues on this with some of your tech background based on what I have read in some post. I am speculating somewhat based on observations made.