zer09ine:
OK, I am seriously pissed off!!!!
I just played a match play challenge that went into sudden death w/ Crispy68. After each sudden death hole I hit continue to go to the next hole and it froze three times. I was allowed to re-enter the match each time until I was forced to forfeit my wager for "disconnecting 3 times during the match".
I didn't do anything wrong!
Help... how can I get WGT to reimburse my lost wager for that crap.
Zer09ine
Kevin
It's nice to see there is something in place to fix players purposely disconnecting. Kevin you seem like yours was a honest set of circumstances, but more times than not that is not the case.
There could be further steps taken though. How about putting the timeouts into the mix also. Example, any COMBINED timeouts and disconnections of 3 times automatically awards the match to the player that isn't the one disconnecting and/or timing out.
Situations like Kevin's can be taken care thru an email to WGT. I've had little problems in the past and they are usually very accomodating. This way if a player in question has a history of doing this, WGT can eventually see that their disconnects aren't so random as they want people to believe.