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Getting locked out

• TopFlite7 340 Posts

  Thu, Oct 6 2011 6:44 PM

  I was playing an alternate shot game and I was brought back to the main page. I had the menu to continue the game but couldn't apply it. I had a very good friendly game going and I couldn't tell these people what was happening. Frustrating to say the least. And yes I lost the game being 5 up and 8 to go. If anything I would liked to have these peoples names so I could have set up another game.

• WGTicon 12,511 Posts

  Thu, Oct 6 2011 11:28 PM

  sorry about that. maybe next time when you find great folks to play with, you could invite them to be your friend :)

  -wgticon

• TopFlite7 340 Posts

  Fri, Oct 7 2011 2:10 AM

  WGTicon,

  Is there a fix when this happens? The continue button on the lower right was grayed out. If I went back to my profile and then hit play now I was brought back to the screen to resume play and it showed the remaining time I had to continue but the time didn't count down. I would have to jump back and forth to see the clock again at a different time.

  Has this been an issue lately?

  Thanks.

• KnuckleWoods 2,522 Posts

  Fri, Oct 7 2011 5:39 AM

  You'll have to log out and reboot , it will bring you back to your main Page , Hit PLAY NOW and then the screen will come up asking you to continue your game or forfeit .

• YankeeJim 25,827 Posts

  Fri, Oct 7 2011 6:24 AM

  KnuckleWoods:

  Hit PLAY NOW and then the screen will come up asking you to continue your game or forfeit .

  This is what he's talking about but that's also when the problem begins. You get that screen, hit Continue game and the big Continue button is greyed out. You're stuck. I've even tried a different browser when this happens and it still doesn't let you back in.

  When you say reboot do you mean the whole computer or just your browser?

• WGTicon 12,511 Posts

  Fri, Oct 7 2011 10:14 AM

  TopFlite7:

  WGTicon,

  Is there a fix when this happens? The continue button on the lower right was grayed out. If I went back to my profile and then hit play now I was brought back to the screen to resume play and it showed the remaining time I had to continue but the time didn't count down. I would have to jump back and forth to see the clock again at a different time.

  Has this been an issue lately?

  Thanks.

  Hi

  we always working to improve the game, however these type of problems are very hard to find. We are working on it though:)

  -wgticon

• KnuckleWoods 2,522 Posts

  Fri, Oct 7 2011 4:12 PM

  You Restart your computer , then you will log back in , then hit the Play Now , then the screen that comes up will on the  Continue Game  or  Forfeit game .  Used to happen to me a lot .

• TopFlite7 340 Posts

  Fri, Oct 7 2011 4:33 PM

  Yes I guess it does, BUT it shouldn't happen to being with. While you're playing a game, time is the up most  priority.