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videos #2 and #5 don't load in watch videos...

• NibblesMcVaj 31 Posts

  Fri, Oct 21 2011 4:39 PM

  in "Watch videos to earn free credits" portion of your website and the carousel is out of order, i have reloaded the page multiple times and get the same result when i click play video for 2 or 5 nothing happens and there is no error message, dont know if this is something you care to fix or not but there it is. 

• borntobesting 9,710 Posts

  Fri, Oct 21 2011 5:15 PM

  NibblesMcVaj:

  in "Watch videos to earn free credits" portion of your website and the carousel is out of order, i have reloaded the page multiple times and get the same result when i click play video for 2 or 5 nothing happens and there is no error message, dont know if this is something you care to fix or not but there it is. 

  I had no problems watching the videos today. Are you sure you clicked in the right spot? a couple of times I clicked on the bottom of a video and it wouldn't load. You must click in the middle for them to load.

• GregLH 978 Posts

  Sat, Oct 22 2011 11:10 AM

  I haven't been able to watch any of the videos for two days.  The carousel of videos is visible, but when I click on a video, the screen turns black and doesn't do anything.

• borntobesting 9,710 Posts

  Sat, Oct 22 2011 11:49 AM

  GregLH:

  I haven't been able to watch any of the videos for two days.  The carousel of videos is visible, but when I click on a video, the screen turns black and doesn't do anything.

  Do you have third party cookies enabled in your browser? It says"third-party cookies must be enabled in your browser" You may have accidentally disabled them.

• homer1277 2 Posts

  Sun, Oct 23 2011 2:09 AM

  i have the same problem. when i click the video, also in the middle, the page starts to load and then message comes: unable to process your request-try again later.

  This happens now for 3 days....

• GregLH 978 Posts

  Sun, Oct 23 2011 12:44 PM

  Yes, I have them enabled, I checked a few times to make sure.  Thanks for your help.

   

  It's still doing it, I've submitted 2 messages from the video page.  At the top right, it says 'contact us'.  I explained the problem and it said someone would get back to me within 24 hours.  That was 2 days ago.  I just sent another message a few minutes ago.  I really need the credits, and watching the videos was an easy way to get 7 credits a day.

   

  borntobesting:

  GregLH:

  I haven't been able to watch any of the videos for two days.  The carousel of videos is visible, but when I click on a video, the screen turns black and doesn't do anything.

  Do you have third party cookies enabled in your browser? It says"third-party cookies must be enabled in your browser" You may have accidentally disabled them.

   

• GregLH 978 Posts

  Tue, Oct 25 2011 12:21 PM

  Did you install Adobe Flash update recently?  Are you using Safari?  I remember installing it around the time the problem started.  I can't figure out how to fix it.  It's just on the video credits here, and one other site.

   

  NibblesMcVaj:

  in "Watch videos to earn free credits" portion of your website and the carousel is out of order, i have reloaded the page multiple times and get the same result when i click play video for 2 or 5 nothing happens and there is no error message, dont know if this is something you care to fix or not but there it is.

   

• GregLH 978 Posts

  Tue, Oct 25 2011 4:40 PM

  Check and see if you have PithHelmet installed.  If you do, disable it.  I did and it fixed the problem here, and a couple of other sites.