This is no glitch, it's by design. During a coin-game tiebreaker if the two players finish at the same distance from the pin (to the nearest hundredth of a foot), there is no winner and WGT keeps the entry fees of both players - this despite the fact that on the final scorecard the 'winner' is indicated in Green and the 'loser' in Red.
To me, this is just another example of the complete lack of moral integrity on the part of WGT and Top Golf but that's just my opinion, your results may vary....no, wait, no variations, the players always lose in this situation.