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free credits not working

Mon, Jul 31 2023 5:29 PM (10 replies)

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club578

569 Posts

Sun, Jul 2 2023 10:08 AM

hit free creds screen goes black then back and no creds

callaghan159

6,359 Posts

Sun, Jul 2 2023 11:07 AM

club578:

hit free creds screen goes black then back and no creds

works fine for me everyday on my phone, tablet

Dave33200

2,955 Posts

Sun, Jul 2 2023 12:37 PM

It works for me on my iPhone & iPad, but using a Android Emulator on my PC hasn't worked since the last update.

sesky

3,577 Posts

Sun, Jul 2 2023 12:38 PM

Having the same problem.

I get about 1 or 2 videos and then it goes to a blank screen and then back to the main screen. The bubble that says "no videos available at this time" does not appear. Tried working with Google Ads, App Manager to see if that would help and nothing. First time in a very long time that I've had a problem. WGT has been contacted. With the holiday weekend, don't know if anyone at WGT is working Monday due to the Tuesday holiday. Could be a long wail

Padre71

3 Posts

Sun, Jul 2 2023 1:36 PM

Same experience for me and others in my cc....

BOZskills

410 Posts

Sun, Jul 2 2023 2:55 PM

Sesky,having same issue. Tried uninstall and re-install,still same problem. Also contacted c/s.

Stlkcdc3

337 Posts

Sun, Jul 2 2023 6:16 PM

sesky:

Having the same problem.

I get about 1 or 2 videos and then it goes to a blank screen and then back to the main screen. The bubble that says "no videos available at this time" does not appear. Tried working with Google Ads, App Manager to see if that would help and nothing. First time in a very long time that I've had a problem. WGT has been contacted. With the holiday weekend, don't know if anyone at WGT is working Monday due to the Tuesday holiday. Could be a long wail

EXACTLY this for me as well, past 2 days. I also reached out to WTG, hopefully a fix sooner than later.