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Incorrect Age Entered: Cannot watch most videos

• clarinet5000 7 Posts

  Thu, Nov 24 2011 12:57 PM

  I accidentally entered my age as 1 year old or whatever it was. I cannot watch most of the additiional videos for credits. I am 19 years old. How do I re-enter my age correctly so that I can watched videos blocked from the under 18 crowd?

• WGTicon 12,511 Posts

  Thu, Nov 24 2011 2:00 PM

  hi

  please email us at members@worldgolftour.com and we can fix it. but, do allow for longer than usual reply as it's the long weekend here.

  -wgticon

• TeeWade 1,216 Posts

  Thu, Nov 24 2011 10:00 PM

  Doesn't matter your age apparently as none of those videos are viewable.  Not even the beer ad! Well over 21 as well.

• whinsoul 134 Posts

  Fri, Nov 25 2011 5:37 AM

  same here, could only watch a couple last week, now none...and I thought I entered my correct age... 46...

• Wilshire5 21 Posts

  Fri, Nov 25 2011 8:43 PM

  Same with me also. Keeps telling me this ad is for a different age group.The only ad that was ever watchable for me was the one where Diddy jumped the bull.

• clarinet5000 7 Posts

  Sun, Nov 27 2011 9:02 AM

  Thanks everyone for your replies. It sounds like it's some sort of bug more than it is a problem with incorrectly entering my age, although I will try to fix the age thing if I can.

• Turnabout945 85 Posts

  Sun, Nov 27 2011 3:27 PM

  clarinet5000:

  I accidentally entered my age as 1 year old or whatever it was. I cannot watch most of the additiional videos for credits. I am 19 years old. How do I re-enter my age correctly so that I can watched videos blocked from the under 18 crowd?

  I entered my age wrong, too.  Deleting all my cookies seemed to be the cure, but I still can't watch the extra videos for some reason.

• duffer19 3,670 Posts

  Mon, Nov 28 2011 4:00 PM

  WGTicon:

  hi

  please email us at members@worldgolftour.com and we can fix it. but, do allow for longer than usual reply as it's the long weekend here.

  -wgticon

  emailed quite a long time ago.  haven't heard a peep yet.  2nd email sent since joining, 2nd no response.  but hey, the forum keeps me up with most things! thanks

   

• WGTicon 12,511 Posts

  Mon, Nov 28 2011 4:17 PM

  hi

   

  we are experiencing unusual volume of emails, so it may take a bit longer to process them. please let me know on my wall if you do not receive a reply within 72 hours.

  -wgticon

• duffer19 3,670 Posts

  Mon, Nov 28 2011 6:55 PM

  it's all good.  i just figure it's a chance for others that may not have gotten one on the other videos.  tx icon