Have you sent an email to WGT telling them nicely what happen to your game in most cases they will refund your entry fee if you right them an email nicely explaining what happen before & after the game & the issue/problem what happen in the game.
members@worldgolftour.com
give them a day or two to reply been the weekend.
starting a forum does not all ways result in credits been returned if you don`t let the correct people know what happened in your game.