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Unable to connect

• ChrisGH 11 Posts

  Mon, Dec 28 2009 9:42 AM

  Cleared both caches, restarted my computer, logged out and back in...no luck

• Faterson 2,902 Posts

  Mon, Dec 28 2009 9:52 AM

  What about trying a different browser? There are 2 versions of Flash: one for Internet Explorer, and one for the other browsers. Try installing the Flash version you haven't used until now, to see if this removes the issue.

• ChrisGH 11 Posts

  Mon, Dec 28 2009 9:54 AM

  Yes but have been playing on it since October....this just started yesterday.  Don't understand how I can chat here, go to my profile yet when I try to play it says it can't get a connection

• Faterson 2,902 Posts

  Mon, Dec 28 2009 10:08 AM

  Well, try a different browser and the other Flash version. I'm pretty sure it will remove the issue. You can also uninstall your current Flash version via Windows & re-install it from Adobe's site.

  The issue seems clearly Flash-based. You can write in the forum here, because the forum is HTML- and text-based, not Flash-based. Same goes for your profile page. But the left-hand panel on the forum pages, the log-in window, and the game window itself, those are all Flash-based, and that's what's not working properly on your system right now.

• ChrisGH 11 Posts

  Mon, Dec 28 2009 10:11 AM

  If I uninstall WGT and re-install I'll probably lose all my data right?

• ChrisGH 11 Posts

  Mon, Dec 28 2009 10:14 AM

  Installed latest Flash player a few minutes ago to no avail.  What would make it screw up all of a sudden?

• Faterson 2,902 Posts

  Mon, Dec 28 2009 10:30 AM

  The monthly product update usually "screws up" the Flash cache.

  You can't "install" or "uninstall" this game. It runs entirely in Flash and within your browser.

  Please try uninstalling Flash via Windows (via Add/Remove Programs). Then try installing it again. And, definitely try launching the game in a different browser. Many users report success with Chrome.

• Spacklero 386 Posts

  Mon, Dec 28 2009 12:12 PM

  Faterson:

  Please try uninstalling Flash via Windows (via Add/Remove Programs)

  Theres a flash uninstall tool that you have to use now i think - I had to use it recently after trying to run the new flash beta.

• ChrisGH 11 Posts

  Mon, Dec 28 2009 12:21 PM

  Have uninstalled and re-installed a couple of times....no luck. Gonna try one more time.

• ChrisGH 11 Posts

  Mon, Dec 28 2009 12:31 PM

  No luck...WTF!  I NEED TO PLAY LOL!