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Re: ** loading issue becomes unbearable**

• patcheGER 9 Posts

  Sun, Oct 13 2013 4:55 AM

  Hiya,

   

  IMy loading errors began yesterday!

   

  Have re-install firefox(so no cookies or full cache possible)

  Made flashplayer update

   

  Never had these problems before... Can surf on www very well, just that game doesnt run fine.

   

  Im glad to see other players having problems since the last update ;o)

• patcheGER 9 Posts

  Sun, Oct 13 2013 5:05 AM

  I have also problems with the loading time into the game!

• andyson 6,415 Posts

  Sun, Oct 13 2013 8:11 PM

  hyena64:

  To the best of my knowledge, loading issues can be related to the computer, the flash version, your internet connection & or modem, or the browser used.  Oh & obviously anything running in the background at the time of loading.

  Loading issues can also be related to the computer providing the files at the other end of your internet connection.  The WGT servers.  If they are real busy or they have other stuff running in the background then files get delayed.

• jld51 406 Posts

  Mon, Oct 14 2013 7:27 AM

  Brand new laptop download speed  58  MB Never had a   loading     issue  till the last update........It must be a sever issue your end .......

• Mushy01 2,567 Posts

  Mon, Oct 14 2013 4:36 PM

  Quick Q guys, How often are the cache files for WGT site cleared on their servers?

  Just a query thats all :-)

• DannyMcFly 100 Posts

  Wed, Oct 16 2013 2:11 AM

  In last few weeks I've sent several e-mails to wgt support about loading yesterday. got an e-mail: 

  "Hello DannyMcFly,

  Thank you for contacting WGT Member Services.

  I apologize on the delay in response to your message, your email was accidentally placed into our Spam folder.

  Recently our servers were experiencing minor connection issues that have affected our players from connecting correctly. These issues have been resolved and you shouldn't experience those connections problems. I do apologize for the inconvenience that you've experienced and have credited your account with some Nike golf balls as a gesture of good faith.

  From,
  WGT Member Services"

  I don't know what else proof u want to get here. This was WGT fault, about game loading not users. However appreciate nice gesture from WGT, Thanks!