Forums

Re: joining group and torneys

• srellim234 2,077 Posts

  Thu, Jun 28 2012 9:36 AM

  Slashharry - A personal friend of mine and I were among those arbitrarily promoted a couple of years ago. In our cases it was a promotion to master.

  WGT opened up the pro shop for a limited time so promoted players could then get clubs that would be competitive for their new levels. I'm assuming you didn't have the credits to buy the better clubs at that time?

  I would think based on your unique situation that WGT could 

  1. Move you back to Master, or

  2. Open up the better clubs for you to buy even though you haven't reach the level, or

  3. Let you start all over again with a new account.

  I don't think any of us would object to any of those solutions. If given the choice, what would be YOUR preference?

• WGTadmin2 1,152 Posts

  Thu, Jun 28 2012 10:26 AM

  Slash and Cerino - thanks for the kind comments, our customer team here really appreciates it.  After all we are just folks trying to do a good job and love WGT.

• WGTpizza 1,656 Posts

  Thu, Jun 28 2012 12:06 PM

  slashharry:

  can i just say how fair support have been in this matter and realised my problem so put me up levels so i can actually buy a driver now to reach fairways with my t shots!! lol,,,,ty wgt,isnt it refreshing to so fairness in todays world,,

  Woohoo! WGT support team, getting things done!

  Glad to hear a favorable solution was reached, slashharry. You can count on us to help you in your time of need :)

   

  Stay classy,

  -WGTpizza

• srellim234 2,077 Posts

  Thu, Jun 28 2012 1:00 PM

  I want to apologize for being a "distracted typer" and completely missing that the situation was resolved before I wrote my post above. Nicely done, WGT, and enjoy the game again, slashharry!