srellim234: That explains volumes regarding WGT. The inmates are running the asylum without proper supervision. There is a big difference between managers empowering their people to deal with situations and quite another for management's failure to set standards, parameters, deadlines, etc. and enforce them. If you are going to have downtime, the proper thing would be to enforce a cutoff time for those engineers to add things to the update. If he misses the deadline the engineer gets another month to refine his upgrade and should just put in next time. It's obvious from the poor customer service, poor communication and your statement about the engineers that WGT management is just plain weak and is making money in spite of themselves.
That explains volumes regarding WGT. The inmates are running the asylum without proper supervision. There is a big difference between managers empowering their people to deal with situations and quite another for management's failure to set standards, parameters, deadlines, etc. and enforce them. If you are going to have downtime, the proper thing would be to enforce a cutoff time for those engineers to add things to the update. If he misses the deadline the engineer gets another month to refine his upgrade and should just put in next time.
It's obvious from the poor customer service, poor communication and your statement about the engineers that WGT management is just plain weak and is making money in spite of themselves.
Could you not see the humor in what Icon said?
The attempt at humor, yes. But considering how this site has interacted with its customer base and delivered flawed update after flawed update for the last 5 years the attempt at humor is way too close to explaining why it is that way.