hi
you please provide details and to what you are seeing and what browser you are using (version too) and if you see all buttons or none opr just missing some buttons
if you can, please provide a screenshot as well
step by step directions how to take/post pictures are here
http://www.wgt.com/forums/t/14726.aspx
just they use scorecard screen and for your use, please use screen when you do not see the button.
-wgticon