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Re: Skins game

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Sat, Mar 15 2014 1:22 PM (3 replies)
  • Kevin902
    168 Posts
    Tue, Sep 3 2013 6:22 PM

    So I was playing a skins game and won 8 skins on hole 8. We went to hole 9 and all got on a green. Someone missed putt and disconnected causing us to go back to home page. We tried to get game going and was clearly in lobby green but my counter was timing down.I waited to see what would happen and with under a minute closed and reloaded. Game said i disconnected 3 times and not only did I lose last hole but I lost the 800 credits I had won for the 8 skins I won on hole 8. I'm sorry WGT but this is unacceptable and i not only expect compensation for the 800 credits took plus what I entered to lose last hole but also for the nike balls that I wasted hitting playing your game that clearly screwed up. I don't want to hear about clearing cache or your other BS that you typically give as a response because I was good here..

  • WGTdbloshoe
    2,840 Posts
    Wed, Sep 4 2013 11:04 AM

    Kevin902:

    So I was playing a skins game and won 8 skins on hole 8. We went to hole 9 and all got on a green. Someone missed putt and disconnected causing us to go back to home page. We tried to get game going and was clearly in lobby green but my counter was timing down.I waited to see what would happen and with under a minute closed and reloaded. Game said i disconnected 3 times and not only did I lose last hole but I lost the 800 credits I had won for the 8 skins I won on hole 8. I'm sorry WGT but this is unacceptable and i not only expect compensation for the 800 credits took plus what I entered to lose last hole but also for the nike balls that I wasted hitting playing your game that clearly screwed up. I don't want to hear about clearing cache or your other BS that you typically give as a response because I was good here..

    Please send in a ticket to our customer service.  To expedite the process please include the skins game id.

     

    WGTdbloshoe

  • Kevin902
    168 Posts
    Wed, Sep 4 2013 12:38 PM

    So after dealing with customer service at WGT they refunded me what I paid to enter but not the won credits. Their response was that they do not refund 'won' credits without proof. Well they had proof sent to them but did not investigate. Nice to see that we pay their salaries with the credits we buy but they do not actually do any work for us. Typical WGT bull *** again

  • LacyL
    2 Posts
    Sat, Mar 15 2014 1:22 PM

    How do I find the ID# because I won skins and they went to a different play... worth over 600 credits

     

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