It appears that WGT has no performance standards or code of ethics written into their contracts with the survey companies and WGT has no concern whatsoever for its individual members with regards to the survey companies.
Their silence about survey issues speaks volumes. For years they have sold access to their members but refuse to stand up for them. It's totally unacceptable that members should have to literally snapshot each individual page of a survey as evidence and then even have that rejected as proof.
In June a WGT employee attempted to intervene on our behalf after 6 years of silence by WGT. A few contacts were made, then total silence again. The employee did not even return to the discussion to say nothing would be done; it was as if he was given orders from above to stay the heck out of it and never speak of it again.
The problem is only with a small minority of survey companies but the same names consistently come up. Qualtrics is one.
When the employee bailed on the subject and WGT refused to handle awarding those credits, I suspended doing them and stopped the $20 - 30 a month I was gifting. For the $18 dollars it would have cost them to reimburse all those who were supportive of the survey process but complained about that one WGT has now lost about $150 on my account alone.
Penny wise and dollar foolish.