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Re: Redeem after carousel breakdown

rated by 0 users
Mon, Feb 17 2014 11:01 PM (2 replies)
  • Dommmy
    28 Posts
    Mon, Feb 17 2014 9:19 AM

    Hi

    After carousel breakdown, i watched my usual 7 views per day, and i redeem 100 views for 75 credits...............and surprise, i ve not got those 75 credits.

    Please Icon, can you wtch the problem please.

    Cheers.

    Dom

     

  • srellim234
    2,077 Posts
    Mon, Feb 17 2014 10:28 AM

    Same problem here. I redeemed 100 views...no credits added to account.

    I would suggest that no one redeem any views until WGT sorts this out with Live Gamer. Just let your views accumulate for the time being.

    Rather than hope that Icon will see your post and be in a position to help everyone with this problem, contact customer service through the "Contact" link at the bottom of this page. They are in a much better position to take care of us. Icon is great and does a lot but has to respond based on stumbling across a thread.

  • Dommmy
    28 Posts
    Mon, Feb 17 2014 11:01 PM

    It seems ok this morning,. the 75 credits were added...

    Mystery or help of someone ????

    Thanks.

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