I entered a RG at Kiawah back 9. I shot a 28 which is no mean feat for me. Because it was a 28 I was extra careful to check how I was doing, but I could not see my 28 in the results page.
Screen shot for ease of use here:
No one did better and a count back win was possible. A good placing was minimum guaranteed obviously.
I contacted member services before it closed hoping they could sort it out before paying, but looks as if this was not possible.
I contacted WGT initially with this:
As per above title just completed Kiawah Back 9 Ready Go( 63682 ).
Checking my standing my name is not shown. Neither there or score on my page, but I know I did it and for once shot a 28...
I later politely chased it thinking best to resolve before close??? Maybe I never thought it through but this is my leisure...
WGT RESPONDED as follows:
"It looks like it is waiting for your score to post. As long as you completed the tournament rounds, your score should update properly. If you have any issues please let us know."
Now this actually shows it's not me mad??? If you enter a RG you either post a score or are shown as a WD???? No chance of taking the 200 credits, burning balls and as if never entered apart from that?? Shooting a 28 I was very careful to close things properly, but played plenty straight after so don't see how that was an issue ??? Also as it's now closed would I not be shown as a WD.
I have naturally written back to WGT, and await their response.